Is it useful to complain about Guangfa Credit Card?

It is useful.

The main purpose of the Guangfa Bank Complaint Branch is to negotiate installments with Guangfa Bank, which can solve user complaints, and users can also make complaints through the Guangfa Bank customer service phone number.

Guangfa Credit Card is the first domestic standard credit card issued by China Guangfa Bank in 1995, and it is also the first credit card to achieve profitability.

Can I complain if there is no grace period for Guangfa Credit Card?

You can complain, but it may not be helpful.

Although according to relevant regulations, banks should provide credit card customers with a grace period of no less than 3 days for repayment. However, this agreement is not mandatory, so the length of the repayment grace period varies from bank to bank.

The time tolerance for credit card repayments of China Guangfa Bank is in the new regulations. There is no time limit or tolerance for this service. According to the customer service staff of China Guangfa Bank Credit Card, Guangfa Credit Card holders only have one free-time service per year, and this service requires application. Under normal circumstances, you can apply for a one-day deferment of repayment free of charge over the phone. If there are special circumstances, you can apply for a special deferment of three days, so the grace period for China Guangfa Bank credit card is also three days.

How to complain that Guangfa Bank’s credit card does not agree to negotiate personalized installments

You can go to the relevant department to complain that Guangfa Bank’s credit card does not agree to negotiate personalized installments. If Guangfa Bank Credit Card does not agree to the negotiation, you can go to the relevant department to lodge a complaint, or you can call the consumer rights hotline.

Guangfa Credit Card Complaint Process

When you complain about Guangfa Credit Card, you can make a complaint through different channels, such as on the official website of Guangfa Bank or by calling the phone. When making a complaint, it is best to mention the matter you want to complain about in advance. If the matter is clarified, the complaint will be recovered quickly. Generally, banks will correct the error in time after discovering the error.

Credit card holders can also complain to the Banking Regulatory Bureau. When making a complaint, they need to describe the whole incident, write down their contact information, and then wait patiently. When a credit card complaint is made, it is usually a billing issue. If there is a problem with the cardholder's bill, he or she can apply for reconciliation.

When using Guangfa Credit Card for consumption, you can usually keep the receipt and reconcile it yourself on the bill day. If the bill is incorrect, the user can bring the receipt to the bank counter for reconciliation. If it is determined that there is something wrong with the bill, the bank will correct it, but the chance of this is very small.

Note: When using a credit card, you must pay attention to the security of the credit card, especially when entering the password for swiping the card, pay attention to the consumption text message reminder sent by the bank, so as to avoid theft of the personal credit card. ; You can change your password at regular intervals to ensure the security of your credit card.

What is the customer service complaint hotline of China Guangfa Bank?

The customer service complaint hotline of Guangfa Bank is the same as Guangfa Bank’s customer service hotline, 400-830-8003 and 95508, of which 400-830-8003 is the 24-hour customer service hotline and 95508 is the credit card dedicated hotline. If you want to consult or handle credit card business, it will be more convenient to call 95508 directly.

In addition, if you are a VIP customer, you can call China Guangfa Bank’s VIP hotline at 400-829-5508. China Guangfa Bank also has a dedicated private banking hotline: 400-809-5508.

1. How to transfer the Guangfa Bank customer service phone number to manual service:

If you need manual service, like if you dial 95508, after you dial, the prompt tone will prompt you to enter your identity. To obtain the ID number, you directly press the "#" key. After pressing, there may be a voice prompting you that you entered the wrong number. Ignore the voice and continue pressing the "#" key. After pressing the "#" key, press the "4" key, and then press "0" ” button to transfer to manual service.

2. How to apply for Guangfa Bank bank card

(1) Credit card:

1. Apply at the counter: Bring your valid ID card, income certificate, and work certificate Wait for relevant materials, go to any branch of China Guangfa Bank, fill out the credit card application form, and submit the relevant materials.

2. Official website application: Through the official website of GF Credit Card, click "Credit Card", select "Credit Card Application", select the card type you want to apply for on the page, fill in the relevant personal information, and submit the application.

3. WeChat public account application: Follow the "Guangfa Credit Card" public account, click on "Apply for Card. Benefits", then select "Apply for Card. Activate. Set Password", click on Apply for Card Now, and select on the page Please fill in the relevant information for the type of card you want to apply for, and then submit the application.

4. Mobile APP: Download the "Discover Wonderful" APP, select "My - Common Tools - Card Application" and follow the page prompts to apply.

(2) Debit card:

Card holders can bring their original valid documents to the counter of China Guangfa Bank for processing. Cardholders can also fill in the pre-filled form for account opening through the "Guangfa Bank" WeChat official account, personal online banking, official website and other online channels, and then go to the counter of Guangfa Bank.

Operating environment: Xiaomi mobile phone 6X_MIUI12.0.2 Guangfa Bank version V7.6.3

That’s it for the introduction of Guangfa Bank credit card complaints.