Now you talk to the bank about "stop paying the bill", and the bank will definitely reply to you directly that "there is no such statement".
The correct statement should be "personalized staging", but cardholders don't have to entangle these terms when negotiating, as long as they express their own situation and demands clearly.
Article 70 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks stipulates that:
Under special circumstances, if it is confirmed that the amount owed by the credit card exceeds the cardholder's repayment ability and the cardholder is still willing to repay, the issuing bank can negotiate with the cardholder on an equal footing and reach a personalized installment repayment agreement. The longest term of personalized installment repayment agreement shall not exceed 5 years.
The contents of personalized installment repayment agreement shall at least include:
(a) the balance, structure and currency of the arrears; (2) the repayment period, method, currency, date and repayment amount of each installment; (three) whether to charge annual fees, interest and other fees during the repayment period;
(4) The cardholder shall not apply for a credit card from any bank before all the funds related to the personalized installment repayment agreement are settled; (five) the rights and obligations of both parties and the liability for breach of contract; (6) Other matters related to repayment.
If both parties reach an agreement and sign an installment repayment agreement, the card-issuing bank and its card-issuing service institution shall stop the collection of the cardholder, except that the cardholder fails to perform the installment repayment agreement. If an oral repayment agreement is reached, the issuing bank must keep the recorded data. Records shall be kept at least until the date of settlement of arrears.
Note that the provision here is "Yes", which means that the bank has the right to disagree with the negotiation scheme unilaterally proposed by the cardholder, but it does not mean that the negotiation scheme will definitely "stop".
Why do we often get unsatisfactory answers when we negotiate? Banks also need to make profits, and banks also need to survive. If everyone who is overdue can easily pass the application, the bank will have little profit. Therefore, when individuals negotiate, the answers they get are not ideal. Another is that this regulation says yes, but it does not explicitly mean that it must be done. The final result still depends on the attitude of the bank.
This is why we see that some people negotiate successfully, while others never achieve results. In fact, in the final analysis, it is whether the methods we adopt are correct, reasonable and effective.
Everyone's situation is different, so it's best to master the technical methods before dealing with them, and don't mess around.
Application method:
After the deadline, call the contact agency to explain the current specific situation. If you need to negotiate, which official customer service should you contact? Don't negotiate with third-party personnel. If the overdue is caused by diseases, business failures, epidemics and other factors, explain the specific reasons and communicate with customer service. If necessary, relevant certificates can be provided to let the agency know that it is not maliciously overdue and it does encounter difficulties. If it is only unilateral, you can negotiate and tell yourself that your debt is serious and you can't pay it for the time being. If you want to negotiate a satisfactory repayment plan, friendly negotiation between the two sides will be successful. If the institution still disagrees, it can ask the CBRC for help. As long as it is not a malicious breach of contract, it will succeed. Negotiations usually take 7- 15 days.