Current location - Trademark Inquiry Complete Network - Overdue credit card - I bought something on the official website of Lenovo in the United States a few days ago. I paid with the MasterCard credit card of China Merchants Bank, but the transaction failed, but the money in t
I bought something on the official website of Lenovo in the United States a few days ago. I paid with the MasterCard credit card of China Merchants Bank, but the transaction failed, but the money in t
I bought something on the official website of Lenovo in the United States a few days ago. I paid with the MasterCard credit card of China Merchants Bank, but the transaction failed, but the money in the credit card

I have also encountered this situation. For example, I was shopping on the Estee Lauder website before. As a result, my computer crashed and the order was unsuccessful, but my bank card showed that the amount had been deducted. You don't have to worry at this time. Often the order is unsuccessful and the system operation shows that the amount has been deducted. However, because the order has not taken effect, the merchant will not receive the money deducted by the preliminary system. Generally, it takes 3-7 working days for the system to return the money. (I am in the United States. consumption), and my credit card bank customer service (bank in the United States) also told me that if the merchant still does not collect the payment 30 days after the consumption is displayed, the system will automatically return the amount to your account. However, since you are purchasing in China, you should first call or email Lenovo’s customer service in the United States (provide your order number) to confirm that the order is not valid, and explain that your bank card account has been deducted. Consumption amount, hope they can help you return the deducted amount in time through system operation or confirm that they will not collect the amount, then contact the bank where your credit card is located, provide the information provided to you by the US customer service, and finally confirm this When will the money be credited back to your account.