If CITIC Credit Card is stolen, immediately call the credit card customer service hotline to report the loss to ensure the safety of funds. For the loss caused by the loss, theft or robbery of the credit card within 48 hours before the report of loss, those who meet the requirements can apply for the claim of stolen credit protection insurance for free. If it is an online transaction, please contact the customer service hotline of the transaction website for feedback, and call the police as soon as possible, and keep the alarm receipt.

In order to prevent the theft of credit cards, we should pay attention to the following points:

1. Don't enter your card number and personal information online at will. It is best to go directly to the bank to handle credit cards, so as to avoid revealing personal information and credit card information by other means.

2. When handling a credit card, you can set a password, or you can swipe your card without setting a password. Setting a password will be safer and more reliable.

There are four numbers+three numbers on the back of the credit card. The first four digits are the last four digits of the credit card, and the last three digits are the security authentication codes used for online payment, which can be pasted with adhesive tape to effectively prevent leakage and theft.

4. When you swipe your card while shopping, you must look at the person who swiped the card with your own eyes and don't go to other places that you can't see.

5. You can use a credit card to open the SMS reminder function. As long as there is consumption, you will receive SMS reminders immediately. If you don't do it yourself, you should immediately call the customer to handle the banking business, report the loss in time and reduce the loss.

6. After shopping, there will be a signed shopping list, which records the relevant information of the credit card. Don't throw it about.