For cardholders, it is the most tragic thing to have their credit cards stolen. Of course, you can't panic. What should you do in this situation? Is the stolen money your own or the bank's responsibility? How do banks handle stolen credit cards?

What should I do if the credit card of China Merchants Bank is stolen?

First of all, customers can apply for compensation, but there are preconditions. If the credit card of China Merchants Bank is lost or stolen, the cardholder may apply to China Merchants Bank for compensation if it is fraudulently used within 48 hours before reporting the loss. Except for password trading and online trading, except for buying business cards.

If the credit card of China Merchants Bank is stolen and the password is swiped, the bank is not responsible, because this is the cardholder's own problem. After all, passwords are very important. If it is a credential, if the password is lost, the bank is not responsible.

In another case, the loss-making bank that was stolen after 48 hours is not responsible. After all, the cardholder did not apply for reporting the loss within 48 hours, and it was the cardholder's fault.

There is also a case where a credit card is stolen after reporting the loss, and the bank is responsible for this stolen brush anyway, because it has already reported the loss.