"618" has arrived, and all major platforms have begun to offer discounts. However, at this time, many scammers have begun to use their ideas again, and the methods of these scammers have become more and more sophisticated, allowing users to do nothing. They were deceived due to suspicion. There was such a case recently.

Panyu police revealed the tactics of this type of fraud:

Scammers pretended to be the customer service personnel of the reseller platform and falsely claimed that there was a problem with the items purchased by citizens, and they could provide refunds, claims, and tax refunds, and then If the membership points and Sesame Credit points are insufficient and refunds cannot be made, the membership points must be increased to obtain loans, etc., to allow citizens to transfer money into designated accounts:

Or induce citizens to leak information such as bank cards and mobile phone verification codes, and will The money in the citizen's bank card is transferred away;

Or the transaction is abnormal due to product quality, and the funds in the citizen's account will be frozen;

The citizen is mistakenly upgraded to a member, or the citizen is mistakenly transferred to a member. Authorize as an agent and mistakenly handle the goods installment business for citizens. If the above business is not cancelled, fees will be deducted, and then the citizens are induced to transfer the money in the bank card to the account of the fraudster;

or let the victim Fill in your bank card number, mobile phone number, verification code and other information on the fake refund and claim webpage, so as to transfer the money in the citizen's bank card;

Or use citizens' passwords on Alipay, WeChat, etc. Unfamiliarity with the borrowing function in payment instruments induces citizens to borrow money from them and then transfer the money away.

Pretending to be Tmall customer service and claiming to be an “agent” by mistake

A college student was defrauded of 30,000 yuan

On May 28, Xiaohui, a college student in Xiaoguwei Street I received a call from Tmall customer service and was told that the store where Xiaohui’s recently purchased “pickled pepper chicken feet” was located had set Xiaohui’s customer status as an agent due to a staff error and would deduct monthly fees. The agency fee is 500 yuan. Xiaohui is now required to cooperate with the cancellation operation.

Then the "customer service" asked Xiaohui about the bank account opening information he held, and "transferred" the call to the bank's customer service. During the call with the "bank customer service", the "bank customer service" asked the victim Xiaohui about the account information and guided Xiaohui to operate through mobile banking and Alipay respectively. After a round of operations, Xiaohui received information that 30,000 yuan had been transferred out of his bank account. Xiaohui realized that he had been cheated and called the police for help.

Fake charger customer service to provide refund service

A woman was defrauded of more than 20,000 yuan

On May 29, Ms. Li, who lives on Dalong Street, used her mobile phone I received a call from someone who claimed to be a customer service staff member of an e-commerce platform. The other person said that the transaction of items purchased on the platform was unsuccessful and required a refund. The other party sends the refund URL via text message, and you can click in and fill in the corresponding information to get the refund.

According to the prompt, Ms. Li filled in her personal information, bank card number, password and other information in the website provided by the other party. After completing the filling, the other party said that it would be refunded to the credit card she filled in within three minutes. Three minutes later, her mobile phone received a text message from the bank, reminding her that she had spent 6,069 yuan on her credit card. Ms. Li immediately contacted the other party. The other party said that the system was a virtual expenditure and would not actually deduct the money. Until that night, her mobile phone still received a credit card charge. After checking the account, Ms. Li discovered that she had been defrauded of RMB 21,068.

Guangzhou Panyu Anti-Fraud Center reminds:

When an online seller or customer service takes the initiative to contact you to handle returns, refunds or unfreezing or unsealing operations, you must arrive at the time of purchase. Official merchant for verification. Remember that regular online merchants do not need to pay fees in advance for returns and refunds. Please log in to the official shopping website to handle returns and refunds, and do not trust the URLs and links provided by others.

So, no matter when you receive a phone call offering any small discount, don’t believe it easily.