There are two possibilities, one is an APP software problem, and the other is a mobile phone flash memory problem.

You can first clear the memory of the phone and try to see if there is still a crash problem. It is best to uninstall the software and download it again and try again. If it still doesn’t work, it is a problem with the app. It may be The software is being updated. It may take up to 24 hours to log in again.