Open the Youku client, find mine, slide down the screen to exit the login, then exit the Youku background, and then reopen the login Youku account later. If it still doesn't work, please contact Bank of Communications credit card customer service.

Youku is a video playing platform, which was launched by He Yi Network Technology Co., Ltd. on June 2, 2006. It is one of the top five video networks in China (iQiyi, Sohu Video, Tencent Video and Mango TV). Youku is the leading video sharing website in China and the first brand in online video industry in China. Youku takes "the fastest is king" as its product concept, pays attention to user experience and constantly improves its service strategy. Its unique product features of "quick play, quick release and quick search" fully meet the growing diversified interactive needs of users and become the leading force of domestic video websites. In 2007, Youku first put forward that "photographers are everywhere" and advocated that "anyone can be a photographer", which triggered a wave of photographer culture with a strong response. After many photographer video theme relays and photographer training camps, Youku has now become a gathering camp for Internet photographers.