Hello, yes. If purchased from a credit card mall, after logging in to the credit card mall, click "My Orders" in the upper right corner to check the current order status. The order status is divided into the following categories:

1. Pending payment: When you successfully place an order but have not paid for it, the order status is displayed as "Pending payment".

2. Processing: After the payment is completed, when the system automatically confirms the order, the merchant processes the order, packages the order goods, and the goods are shipped out of the warehouse, the order status is displayed as "Processing".

3. System cancellation: If the order is still not paid after 30 minutes, the order status will be displayed as "System Cancellation".

4. Customer void: When the order has not been paid, you can void the order yourself. At this time, the order status changes from "pending payment" to "customer void".

5. Customer rejection: When you reject the package, the merchant will contact you directly to coordinate the return. After agreeing to return the product and returning the product to the merchant's warehouse, the merchant will change the order status to "Customer Rejected" receive".

Warm reminder: For orders related to special events, the above rules may not apply. Please refer to the instructions in the event.

If you still have questions, please add corporate QQ customer service 4008205555 or add the public account "China Merchants Bank Credit Card Center" on WeChat for detailed consultation.