There is no need to reset the telephone inquiry password after credit card replacement. If the card is lost, the card will be reissued, and the transaction password will need to be reset after receiving the card.

Reminder: Credit card replacement, card phone inquiry password reset and transaction password unchanged.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.