The Measures for the Supervision and Administration of Credit Card Business of Commercial Banks have corresponding provisions:

Article 47 The issuing bank shall provide inquiry channels for the progress and results of credit card application processing. The issuing bank shall issue a credit card in compliance with the requirements of safety management, and the card and password shall be delivered separately and presented to the cardholder for acceptance.

When issuing a credit card, the cardholder shall be informed in writing of the date of the credit card bill, the articles of association of the credit card, the instructions for safe use of the card, customer service telephone number, service and charging information inquiry channels, etc. , so that cardholders can use their credit cards safely.

Extended data:

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Relevant provisions of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks:

Article 35 The card issuer shall provide the cardholder with the list of special merchants, the balance of funds in the card and the transaction details within one year free of charge, and at least provide a 24-hour free inquiry channel.

If a special merchant damages the legitimate rights and interests of the parties and other serious violations, the card issuer and the accepting institution shall immediately terminate its prepaid card acceptance service. Special merchants shall not assist cardholders in cashing prepaid cards in any form.

Article 36? The issuing bank shall establish a credit card credit management system, dynamically manage the credit card credit line according to the cardholder's credit status, card usage and risk information, and notify the cardholder in a timely manner according to the agreed method.

Baidu Encyclopedia-Measures for the Supervision and Administration of Credit Card Business of Commercial Banks