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How to switch to manual service in 95533

To be transferred to human service through 95533, you need to follow the following steps:

First, make sure your dialing time is between 9 am and 5 pm on weekdays. Because 95533's manual service provides services during this time. Dial the number 95533. After dialing, directly press the "1" key to select the personal service option. Next, press the "0" key again, which will take you to the manual service channel.

However, there may be situations where transfer to manual service is not possible. For example, if you call outside of business hours, or if the phone line is very busy, you may have trouble getting through. At this point, you can try to get help through your bank’s online customer service, as they may provide services around the clock.

In addition, for those who require 24-hour service, China Construction Bank provides a 24-hour credit card customer service hotline: dial 400-820-0588 from within the country and +86-21-3869-0588 from abroad. If you need to contact the head office directly, the address is No. 25, Financial Street, Xicheng District, Beijing, China, 100033. At the same time, if you plan to apply for a credit card by mail, you can send the application materials to Shanghai Post-General Box 020-06, postal code 200021. For credit card customer service, the email address is CCBCC.ZH@CCB.COM.