1. Credit card inquiry, billing and repayment: customers can know their credit card balance, transaction records and the latest billing information through manual customer service. You can also consult how to carry out repayment operations and understand different repayment methods and deadlines.
2. Quota application: If customers need to increase or adjust the credit card quota, they can submit the corresponding application to the manual customer service. This service will provide users with detailed instructions and guide them to complete the necessary steps.
3. Inquiry and redemption of credit card points: With the help of manual customer service, cardholders can learn about the points they have earned, and get suggestions on how to use these points to redeem or get information about preferential activities. When there is a risk (abnormal transaction) in the process of consumption, the manual customer service will also issue a warning and take corresponding measures to protect the interests of users.