Telephone banking of ICBC provides 7×24 hours manual service, during which it mainly deals with emergency services such as loss reporting, self-service machine failure and abnormal account change. 22:00-7:00 (23:00-7:00 for credit card customers).

If you have other business problems, you can send a text message to 95588, or consult through ICBC portal intelligent service, online customer service, WeChat bank and other channels.

95588 telephone service project

1, account information query

Provides the function of querying the basic information, account balance, current account details, account history details and account unwritten details of each account and its sub-accounts in the card.

2. Transfer and remittance

Provide functions such as transfer in the same city and remittance in different places.

3. Payment services

Provide the function of inquiring and paying various daily expenses such as telephone bill, mobile phone bill, water and electricity bill and gas bill.