The following is a detailed introduction to the cashier's personal regularization work summary:
1. Cashier's personal regularization work summary can first summarize his work during the probation period. Introduce your work content and achievements in detail. 2. Secondly, you can write about your shortcomings in the work process and your plans to solve these shortcomings in the future. 3. Finally, you can write down your expectations for future work.
Summary of the cashier’s personal regularization work 1
I became a probationary employee of the company on -_year_month_. As of today, the probation period has expired. According to the company’s rules and regulations , now apply to become a regular employee of the company.
In the work of this department, I have always been strict with myself, conscientiously and timely completing every task assigned by the leadership, and at the same time taking the initiative to share the worries of the leadership; I humbly report to my colleagues on professional and non-professional issues that I do not understand. Learn and seek advice, constantly improve and enrich yourself, and hope to be able to take charge of your own role as soon as possible and make greater contributions to the company. Of course, when you first enter the workplace, it is inevitable that you will make some mistakes that need to be corrected by the leader; but as a lesson from the past and a teacher from the future, these experiences have also made me mature, consider more comprehensively when dealing with various problems, and avoid similar mistakes. occurrence. Here, I would like to express my special thanks to the department leaders and colleagues for their guidance and help on my entry into the company, as well as their reminders and corrections for the mistakes I made in my work.
At work, although I just play the role of an ordinary cashier, my job is not just as simple as collecting money, but also a series of complex procedures. In the past six months of work, I have discovered that we must be able to do a job well. No matter whether the work is heavy, busy or leisurely, we must use a positive attitude to complete each of our jobs, not because of the proportion of workload. And complain, because complaining is useless. What we need to do more is not to think too badly about things, but to maintain a good attitude and face the team every day. Because a happy attitude will make us unconsciously tired and boring at work.
My experience this month is that you have to be cautious in everything you do, and don’t take things lightly just because they are simple. We also understand that our current situation is not ideal and we should have a sense of crisis. I often hear people say that society and campus are two completely different worlds. At that time, I didn’t understand what the difference was. After this personal experience, I really understand the difference. As a cashier who deals directly with cash, I believe that we must abide by the operating discipline of the supermarket.
When I first arrived in this new environment, I was really uncomfortable with it. My daily work felt really tiring and boring. But as time goes by, I feel that if I want to adapt to this society, I must overcome many difficulties, and I must try to change myself so that I can integrate into this cruel society. And I slowly discovered that cashier work is not that boring. Whenever I think of this, I constantly encourage myself to work well here and learn relevant knowledge.
In the eyes of outsiders, the cashier's job is very simple, that is, to settle the price of the items selected by the customer. In fact, although providing checkout services to customers is the basic job of a cashier, it is not all of the cashier's work, and the cashier's work cannot be simply equated to the checkout's work. This is because when customers step into the supermarket, the first employee they come into contact with may be the cashier. When they select the goods and check out, they are directly in contact with the cashier. Every move and speech of the cashier represents the image of the supermarket, so the cashier The quality of employees and customer service are very important, and the supermarket also attaches great importance to this. From the first day here, a series of systems such as the corporate spirit and the supermarket employee code of conduct have been deeply imprinted in my mind. The master told me that to be a competent cashier, mastering cashier skills is important, but the customer service attitude and one's own quality are also very important. "Hello" and welcome back next time. "These basic polite words are indispensable. Although I don't like to talk much, I slowly overcome these problems.
I also understand. Every penny we spent in the past was hard-earned and was earned with hard-earned money from our parents.
We have a long way to go in the future. The school arranges this opportunity for us so that we can discover our shortcomings early.
When we realize our shortcomings, we must correct them as soon as possible. If we are content with the status quo, we will be eliminated by society. In the future, I will enrich my life experience and take my work and personal abilities to a new level in the future.
Summary of the cashier's personal regularization work 2
Time flies by, and it has been more than three months since I arrived at the company. This is a precious experience in my life. During this period, my leaders and colleagues gave me great help in my work and great care in my life, which made me fully feel that the leadership "opens up all rivers" "With a broad mind, I felt the heroic spirit of "If you don't experience wind and rain, how can you see the rainbow?" While I am in awe, I am also proud that I have the opportunity to be a part of the company. During these three months, under the careful care and guidance of my leaders and colleagues, and through my own efforts, I have made certain progress in all aspects. I will now report my work as follows.
1. Through training and daily work accumulation, I have a certain understanding of Dafa.
In September, the first information I got was the company profile. At that time, I felt that the company was large in scale and had room for development. After a not too long process, I joined the company and gained a certain understanding of the company. After more than three months of personal experience, I have a deeper understanding of my job and the company. The company's development has not forgotten the feat of giving back to society, which is admirable. The company's people-oriented and talent-respecting ideas are implemented in actual work, which is an important reason for its continuous development and growth.
2. Abide by various rules and regulations, work conscientiously, and continuously improve your own quality.
The professional ethics of love and dedication are the guarantee for the smooth development and ultimate success of every job. During these three months, I have been able to abide by the company's rules and regulations, work diligently in my job, and have never been late or left early for three months. I have completed every task actively and conscientiously with enthusiasm. Perform job responsibilities conscientiously, unite colleagues in daily life, and continuously improve your teamwork spirit. The book "Details Determine Success or Failure" made me very passionate. A positive and open-minded attitude, a good habit, a plan and completing it on time are so important, and ultimately determine the success or failure of a person. This book has given me a better understanding of my life. As I am eager to make breakthroughs, I will always remind myself in my future work and life so that my future life path will become more and more exciting.
3. Study the job functions carefully and improve your work ability to a certain extent.
According to the current division of labor, my main task is historical review. By completing the above work, I realized that a competent XX person should have a good professional foundation, fluent writing ability, and flexible problem-solving ability.
4. Deficiencies and areas that need improvement.
Although I have been with the company for more than three months, I still don’t know enough about the company, I am not proficient enough in reviewing manuscripts, and there are still many problems. As I become more familiar with the company and my work, I feel that doing more work can better reflect my own life value. "Professional excellence comes from diligence but waste from play". In my future work, I will continue to learn business knowledge and continuously improve my various business skills by looking more, asking more, learning more, and practicing more. There is no end to learning, the development of the times is changing rapidly, and knowledge in various disciplines is changing with each passing day. I will work tirelessly to learn all kinds of knowledge and use it to guide practice. In the future work, we must work hard to do our job well, be creative and solid in our work, and contribute our own strength to the development of the company.
5. Some suggestions.
The company is in a period of corporate transformation, which is a very critical period. This period should focus on management. The quality of corporate management will determine the success or failure of corporate transformation. First of all, it is necessary to strengthen the change of ideological concepts and increase training intensity. In particular, management cadres must change their old ideas and transform from a practical to a management type. Leading cadres regularly participate in external training, which can broaden their horizons and learn management theories.
Secondly, the company must improve its management system, clarify job responsibilities, establish incentive mechanisms, and improve assessment methods. A good system can change people's behavior, a good system can motivate employees, and a good system can strengthen management. Third, we must do a good job in cultivating successor talents. It has been fifteen years since the company was founded, and the young people who started the business have gradually become old people. This is also an objective law. From now on, we must do a good job of teaching and teaching to the old comrades, and pass down their good practices to the annals of history. . Fourth, we must not only introduce talents, but also make good use of them. In particular, we must tap existing talents within the company and maximize the role of all types of talents.
My biggest gain from working in the company is that I have made great progress in professionalism, ideological realm, business quality and work ability, which also inspires me to continue to work hard. Progress and perfection. I understand that the company's bright future depends on everyone's efforts to create it. I believe that with the joint efforts of all employees, the company's bright tomorrow will be more brilliant.
Cashier personal regular work summary three
My name is ___, and I came to work here on _month__, 20__. In these short few months, I have learned a lot about Realize the importance of being a cashier, and also understand the job responsibilities of a cashier:
1. Have a strong sense of work responsibility, abide by the attendance system, and be responsible for the company's cashier work.
2. Provide accurate, fast, courteous and high-quality services to guests with good appearance, appearance and full spirit.
3. Master cash, check, credit card, etc. checkout procedures.
4. Accurately print the various charges and bills of the station number.
5. Strictly abide by the financial system. Daily cash income must be handed over in time. Special circumstances must be reported to the management staff to ensure that the accounts are consistent.
6. The working capital reserve must be checked every shift. Daily operating income cash must not be lent to anyone under any pretext or misappropriated privately without the approval of the dedicated personnel.
7. If you need to leave your post temporarily during work, you should pay attention to the safety of money and lock drawers and cash cabinets at all times.
8. You are not allowed to bring personal money for work during working hours.
9. Be proficient in the counterfeit detection technology of denomination cash and the use of banknote detectors to prevent the receipt of counterfeit banknotes.
10. Be fast, accurate and polite in collecting payments, and do not collect or miss payment from guests.
11. Be familiar with the computer startup and shutdown process and the troubleshooting of daily computer faults.
12. You are not allowed to chat with anyone in front of the cashier, and non-staff are not allowed to enter the cashier.
13. Computers are not allowed to be used for other tasks unrelated to cashiering.
14. The company’s operating income, information, procedures and related data shall not be disclosed to unrelated persons or outsiders.
The above is a summary of my work during my internship. In my future work, I will continue to work hard to learn business knowledge and improve my business skills. I hope that if I have any deficiencies in my future work, please give me your guidance. .
Summary of Cashier’s Personal Conversion Work 4
For this job, I can take it seriously and do my job well in a down-to-earth manner. Although I only play an ordinary role, this role is not just about collecting money, but also involves many complicated procedures. During my work, I learned a lot of experience and gained a lot of knowledge.
But as a cashier, you must have a positive, enthusiastic, proactive and thoughtful attitude to serve every customer. Occasionally I encounter a lot of unpleasant things at work, but I have to overcome them and not have negative emotions, because this will not only affect my mood but also my attitude towards customers.
We meet different customers every day, and different customers have different temperaments. We should provide different services to different customers, because the unchanging purpose of this industry is: "Customer first."
When facing customers, we must always smile and provide polite services. Let customers feel a sense of intimacy. Even if we encounter some unpleasant things in service work, if we still greet them with a smile, then no matter how unreasonable the customer is There is no reason to lose your temper. As the saying goes, "Everyone smiles and everything disappears." In this way, when the customers are happy, you will also feel comfortable.
Although this is just a simple cashier, which seems so insignificant to others, it teaches people a lot of truth and improves our own quality. Continuously learn, constantly improve your moral cultivation, and constantly improve your service skills. "Only by learning can we continuously sharpen a person's character, improve moral cultivation, and improve service skills. Even an ordinary cashier can only achieve the future we want if we keep moving forward!
The following are some concepts that I have personally realized during this period of work that I must understand and demand from myself:
1. Worry about the customers’ concerns and think about what the customers want.
We come into contact with different types of customers every day and provide different types of services to different types of customers. The purpose of our service remains unchanged: customers are God!
2. Smile to customers
Use the most friendly aspect to make customers feel at home. Even if they encounter unpleasant things in the checkout service, they can still greet them with a smile. I believe that no matter how unreasonable the customer is, there is no reason to lose their temper. p>
3. Don’t make uncertain promises to customers.
When the customer’s needs need to be completed with the assistance of other departments or individuals, they should be consulted carefully before making a decision. What the customer wants is the most accurate answer. But in any case, this does not mean that you should not do anything to solve the problem for the customer. The key is to let the customer understand that his problem is not something you can solve immediately, and that you are really trying your best to help him.
Many guests asked for more invoices at the front desk, but we declined politely and suggested that guests can tip at other businesses and include them in the room charge. This will not only benefit the hotel but also satisfy the guests. Needs, but must not violate the principle to agree with the guests
4. Consider how to make up for the mistakes of colleagues and departments to ensure that guests check out in a timely manner
The front desk cashier is. The last department that guests contact before leaving the hotel, so they usually complain to us about various hotel services at checkout, and these problems are not caused by the cashier. At this time, it is most taboo to blame or blame the department or individual who caused the difficulty. The most undesirable style is "Don't care about yourself, just hang it up". Not only does it fail to make up for the fault, but it makes guests doubt the hotel's management, thereby deepening the customer's distrust. Therefore, we should calmly play the intermediary function, from the cashier to other individuals. Or the department explains the situation and asks for help. After the problem is solved, the guest's opinion should be solicited again. At this time, the guest is often influenced by your enthusiastic help, thus changing the initial bad impression and even establishing closeness and mutual trust between the customer and us. relationship.
5. Continuously learn, constantly improve your moral cultivation, and constantly improve your service skills.
Continuously study on your own, constantly sharpen your personal conduct, and improve your morality. Cultivate yourself and improve your service skills. Let us keep moving forward with vigorous steps, so that we can reach a sky where we can fly high. Believe me, I can do it better. Thank you for the leader's appreciation. I love this job and I want to do it the best! Colleagues, let’s fight together.
The above is what I shared today, I hope it can help everyone.