Real-time updating of personal information is a very important thing, and not updating information will bring a lot of trouble. At present, most banks are basically real-name registration system, so it is best to use the user's own mobile phone number when registering information, which is more convenient to operate when changing the mobile phone number. So, how does CITIC Bank modify the mobile phone number?

How does CITIC Bank modify the mobile phone number?

1 Users of CITIC Bank can call the credit card customer service hotline of CITIC Bank, input information according to the prompts, and then transfer to the manual service to apply for modification to the staff.

Users can also log in to the certificate online banking through the online banking channel, and select customer service cardholder information query and modification to modify the mobile phone.

Users can also go to the counter of CITIC Bank outlets to make changes. Users need to bring their valid personal identity documents, CITIC Bank credit cards and mobile phones, and fill in the application materials at the counter before making changes.

It should be noted that if users want to modify the reserved number, they don't need the verification code of the original old mobile phone number at the offline counter of CITIC Bank, just bring their ID card and bank card to change it. If the user wants to modify it directly in online banking, he needs the verification code of the old mobile phone number. This means that users who want to make changes through online banking cannot throw away their old phones.