If the cardholder dies, the agent can call the Credit Card Customer Service Center of Bank of China at 4006695566 for consultation. It is necessary to fax the customer's death certificate and indicate the contact information (agent's name, contact information and relationship with the cardholder) in the fax before closing the account.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.