As we all know, the cancellation of bank cards generally requires telephone cancellation, and going to the counter is generally not handled. When logging off by phone, the method of 1 is to provide the password by phone, which is of little use at ordinary times and is confused with other passwords, so I forgot it. ...

But it doesn't matter, the customer service will let you check your personal information to make sure it's you, so there is a problem. At that time, I believed that a lot of information was unclear when I opened the card, and the check information must be word for word, so the problem came ... The most troublesome thing was that the information at the counter was inconsistent with the customer service information, and I encountered this problem.

And my information is true, and the information of the bank is wrong, which leads to inconsistency. The reason is that I entered the wrong information when I applied for the card.

1, if your information is inconsistent with the customer service information, then you cannot return the card. If it's a credit card, you can't get a new card when the card expires. At this time, go to the counter of the business hall to inquire about personal information and ask the bank staff to print out their personal information, and check it with the customer service information according to the printed personal information (just look at it), which will generally succeed.

2. If the reading and verification are still inconsistent, it may be a problem with the banking system. At this time, there are also solutions. You must go to the counter of the business hall to update the information (that is, change it again) and print out the changed personal information. Don't call to check at this time, it will take a few days to check (the system also needs to be updated). So there is basically no problem. After checking, it is best to reset the telephone inquiry password and remember it.