Method 1: Postal savings credit card customer service self-service voice service

1) Call the 24-hour customer service hotline of Postal Savings Credit Card at 4008895580.

2) Press "5" to enter the credit card points exchange and SMS service of the Postal Savings Office.

3) Press "1" to enter the credit card points service of postal savings.

4) Press "2" to redeem the credit card points of the Postal Savings Office, and enter the card number, gift number and gift quantity for gift redemption.

Method 2: Postal savings credit card points exchange website

1) Enter the homepage of the credit card points redemption website of the Postal Savings Office.

2) User login: Enter your user name, password and other information in the personal online banking of Postal Savings Bank.

3) Credit card points of Postal Savings Office can be redeemed for gifts: enter the points redemption page, select your favorite gifts, and redeem them directly or put them in the shopping cart.

4) Card Selection: Select the card number of the postal savings credit card you want to redeem this gift.

5) Confirm the receiving information: choose your billing address or fill in other addresses as the receiving address of the gift.

6) Confirm all exchange information: After confirming the collection information, click Next to enter the exchange information confirmation page. After confirming that the information is correct, click the payment button and enter the inquiry password to complete the exchange.

7) Inquire about the redemption result of credit card points in the Postal Savings Office: After confirming the payment, the page will display your success or failure in this redemption and generate an order.