1, different products have different return requirements, so I suggest you refer to the after-sales service instructions on the product details page; Generally, it is required to return the goods unconditionally within 7 days, so it is necessary to ensure that the goods have not been used, the packaging remains the same and the accessories are complete when selling.

2. Return operation: You can log in to Ping An Pocket Bank APP- Credit Card-Pocket Mall-My-My Order page to apply for a return, and the merchant will contact you to handle the return.

Reply time: June 2020-10. Please refer to the latest business changes announced by Ping An Bank in official website.