Customer service contents of rural credit cooperatives in Hunan Province:

1. Account management: provides a wealth of account inquiry and management services, including account inquiry, transaction details inquiry, wealth overview, account addition and deletion, account loss reporting, account alias setting and other services.

2. Transfer and remittance: provide transfer and remittance services for personal and corporate customer accounts, including intra-bank transfer, inter-bank transfer, appointment transfer, transfer result inquiry, and common payee management.

3. Wealth management business: provide convenient and flexible deposit appreciation services, including mutual transfer services between current accounts and fixed accounts. Customers can complete the business of converting current account into fixed account and fixed account online. The initial deposit amount of current term business is 50 yuan.

4. Loan inquiry: It provides inquiry services about loan account information, including inquiry about basic loan information, inquiry about repayment history details, inquiry about overdue details and other services.

5. Personalized service: Online banking provides the function of setting personalized user nicknames, and customers can use nicknames to log in to online banking.

6. Security Center: provides services related to online banking security management, including password modification, account protection, my online banking function setting, reserved information setting and limit setting.