Step 1: First, open Apple iTunes software, log in to the Apple ID account where the software was purchased in iTunes "Store", and click Show Account after the account login is completed.
the second step is to open the purchase history and click "show all" to see all the historical purchase records on the Apple ID account.
Step 3: Click "Report Problem" under the purchase history, and then click "Report Problem" under the name of the refund software.
Step 4: When the page automatically jumps to Apple official website, select the problem of refund software in the report problem.
Step 5: Fill in the reasons for the refund problem and submit the application, and then wait for Apple's refund review information. Generally, if the refund is successful, it can be refunded within five to seven working days, and the refund will be received on the same day.
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1. first, of course, open your iTunes store, then click your user name in the upper left corner, and select an account (you may be asked to re-enter your password 15 minutes after logging in)
2. then find "shopping history" in the account center, and then click "show more":
3. use the previous page, next page or directly select the date to find you. As long as the bill you are looking for is on the current page and then click the arrow on the left of the bill, you can finally choose "Report the problem":
4. The pop-up page contains the bill of the app you want to refund. Find the app you want to refund and click "Report the problem", then a page will pop up in the browser. Click "Finish" here to close iTunes. The next operation has nothing to do with it:
5. Enter your password in the pop-up web page and click Login, so you don't have to worry about privacy. We can see that apple uses a secure connection with a certificate of authentication, so you don't have to worry about revealing privacy:
6. Select your question in the opened page, and be careful to select the option of box me here, otherwise apple will think that the error is not theirs and refuse your refund application. Similarly, if you want to report the problems of other apps on this page, you can click "Report Problems" on the right side of other apps:
7. Finally, just write a few sentences that are neither painful nor itchy. Click "Submit" to complete the application, and then you will receive a confirmation email from apple soon. Generally, your credit card will be refunded in about 7 days: