Credit Card Freeze

You must first solve the specific problems caused by the freeze before you can apply for a bank unfreeze.

The main reasons and solutions for credit card freezes:

If the password, validity period, CVV code and other card information are entered incorrectly, go to any branch with your valid ID. You can consult the corresponding person before going. Bank customer service personnel;

Cards are temporarily under control, please consult the corresponding bank customer service;

Credit card debts are overdue or card usage is irregular. The specific situation will be analyzed in detail. If all the account debts are paid off Afterwards, you can call the customer service hotline to try to lift the freeze. This will be determined by the degree of credit card overdue and the degree of abnormal transactions. A specialized approval department will make a comprehensive assessment based on the individual's situation.