Precisely

This is the rules and policies for merchants to return goods.

Just wait patiently for the refund to arrive.

It won't take that long

Usually it will arrive in about ten days.

The video game I bought in Ginza last time arrived on the eleventh day.

You can always pay attention to the amount and details in the card, which can be found on online banking and telephone customer service.

be lax

I wish you all the best.