Two methods to cancel the Industrial Bank credit card:

Method 1: Cancel the Industrial Credit Card through the counter

If the Industrial Bank credit card is lost, it can only be canceled at the branch counter Handle card cancellation. If there are new accounts payable within 45 days (inclusive) of card cancellation, you will still be responsible for it. 45 days after canceling the Industrial Credit Card, if there is no outstanding balance or overflow in the account, the system will automatically cancel the account without any procedures.

Method 2: Cancel the Industrial Credit Card through the customer service phone

Call the customer service hotline 95561 and complete the identity verification according to the voice prompts to cancel the Industrial Credit Card. There must be no outstanding balance in the account when canceling the card. .

Extended information:

When completely canceling a credit card account, please pay attention to the following points:

1. Pay off the debt in time before canceling the account: you must pay back the account before canceling the account Clear all arrears, and do not go through the account cancellation procedures when the arrears have not been settled, otherwise the account cancellation is likely to fail;

2. Before canceling the account, you must cancel all credit cards: If you are in the same There are other credit cards in use at the bank, and generally the account cannot be canceled;

3. After the account cancellation effective time expires, go to the bank to confirm whether the account cancellation is successful: In order to ensure that cardholders can cancel the account when If there is no outstanding balance on the account, the account cancellation application will generally take effect 45 days later. The cardholder should contact the bank 45 days after submitting the account cancellation application to confirm whether the account has been completely cancelled.

Industrial Bank-Card Use Guide