Hello, card friend.

First of all, credit card customers of China Guangfa Bank need to judge whether the freezing situation of their credit card personal online banking is temporary or permanent. The cardholder needs to take appropriate measures according to the corresponding situation. Unfreeze the corresponding solution measures:

First, after you enter the incorrect credit card online banking password three times in a row, your credit card personal online banking will be temporarily frozen for 30 minutes. In this case , you don’t need to take any measures to defrost, you only need to wait 30 minutes for it to defrost automatically.

Secondly, after you enter the incorrect credit card online banking password 10 times in a row, the credit card online banking will be permanently frozen. At this time, you need to bring your personal provincial certificate to the bank branch counter to handle the unfreezing procedure.