(1) reported the loss orally. If the depositor is unable to report the loss formally at the original bank due to business trip or other reasons, he can report the loss orally by telephone, telegram, letter or at USW outlets, but he must go through the formal loss reporting procedures in writing within 5 days after the oral loss reporting, otherwise the oral loss reporting will no longer be effective.

(2) Report the loss officially. Once the depositor discovers that the deposit certificate or passbook, reserved seal and seal are lost, regardless of whether the deposit certificate expires or not, he should immediately apply to the original deposit bank for loss reporting with his identity certificate, provide his name, deposit type, deposit date, amount, account number and address, fill in the application for loss reporting, and formally declare the loss reporting to the original deposit bank.

Bank savings institutions can only accept the procedures for reporting the loss on the premise of confirming that the deposit has not been withdrawn. Seven days after the formal loss report, the depositor should make an appointment with the savings institution to apply for a new certificate of deposit (discount) or withdraw the deposit. If the depositor can't handle it in person, he may entrust others to handle the loss reporting formalities on his behalf, but the agent must show his identity certificate.

After 7 days, the report of loss came into effect, and I took my ID card to the bank to handle the card replacement business:

① Go to the bank with ID card and loss reporting receipt;

2 queue up to get the number;

(3) After calling the number, hand over the information needed to reissue the bank card to the teller;

(4) Wait a moment, enter the new card password and sign the business confirmation form;

⑤ Pay 5 yuan to 10 yuan, and the bank charges are different;

⑥ Get your ID card back and get a new bank card.

Reference to the above content: Baidu Encyclopedia-Reporting Loss