If you have contacted the merchant for a refund, the money will be directly returned to your credit card. Please log in to the credit card website/,click "Online Banking Login" on the right, enter your ID number, inquiry password and additional code, then log in to online banking, and select the bill details to be inquired in "Account Management-Bill Inquiry" to inquire the bill amount and details. If there is a refund in your account, you can check it in your paid bills and unpaid bills, and the refund is shown as a negative number.

You can consult any credit card service information of China Merchants Bank online through QQ or WeChat. Method 1: Search 4008205555 among QQ corporate friends, and add China Merchants Bank Credit Card Center as a friend; Method 2: Search "cmb4008205555" on WeChat, and pay attention to China Merchants Bank Credit Card Center.