Under normal circumstances, all credit cards can only be issued and replaced by the card bank center, so if your credit card can no longer be used due to damage, breakage, vague signature, degaussing of magnetic stripe, renaming or incorrect lettering, please call the 24-hour customer service hotline of the credit card center to apply for a new card. If you have a chip card and there is still an offline balance in the card, please take your card to the bank counter or teller to transfer money or withdraw the balance. At the same time, please destroy the damaged card after receiving the new card to avoid confusion and risk.

Supplement:

If the card expires, the bank will provide automatic card replacement service one month in advance. Before your card expires, the new card will be mailed to your billing address. Upon receipt, the new card can be activated and the old card will be invalid.

The old card can be used until the end of the validity period if the new card is not received or opened. Call customer service to explain the situation. If you need money to replenish your card, you should try to replenish it for free. Banks have this "special processing flow", which is an industry secret!

For example, you can say that you usually spend more on your card, or even "threaten" you to cancel your card. Banks generally don't give up credit card customers. Have a good "communication" with the customer service who answered the phone, hehe ~ don't forget to adopt it after reading it.