Hello, China Merchants Bank Online Banking. If you mean the professional version of online banking, this professional version is divided into mobile and file, and mobile gives you a UK. If you have a UK, this UK is valid for 2 years, and you lost it in 2009. This England should have expired, so you can leave it alone. The validity period of the document certificate is 1 year, which can be ignored.

If you mean the online payment function, your card has been reported lost. After reporting the loss, you can only enter the account, but not the account, which has no effect on your funds.

If you report the loss of a savings card, you need to go to the counter to report it in writing. Report the loss in writing before you get a new card.

If the credit card is lost, call 4008205555 and choose No.2 to report the loss. A new card will be issued to you after the loss is reported.

If you have any questions, you can call 95555 for the savings card business. For credit card business, you can add "QQ" or "WeChat" to experience the function of "micro-customer service" platform, or you can call for manual service consultation.

Method 1: Search for "4008205555" among QQ corporate friends and add "China Merchants Bank Credit Card Center" as a friend; Or WeChat search for "cmb4008205555" and pay attention to China Merchants Bank Credit Card Center.

Method 2: Please call the credit card customer service hotline 8008205555 (fixed telephone only) or 4008205555. The cardholder should directly enter the ID number and inquiry password, and then select "9" to enter the manual service. Customers without cards should choose # 3 to enter the manual service.