1. It is very important to bring the invoice and credit card POS receipt with the authorization code on it. If not, you can't return the card. According to the return regulations of He Jiong and Ginza, you can return the goods then. Such as cash for cash, shopping cards and other credit cards are no exception. If the POS receipt is gone, ask someone to see if you can refund the cash. If not, you have to change it.
2. Take the receipt and the goods to be returned to the counter to open a return form and go to the cashier for a refund.
I worked in two shopping malls before, in the cashier department, hehe.