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What to do if Ping An Bank requires an invoice to be uploaded but does not have an invoice?

You can go to the tax bureau to issue one. Only ordinary invoices can be issued in the name of an individual, while special invoices can be issued in the name of a company. If customers holding Ping An credit cards are asked by Ping An Bank to upload invoices, it may be because they have applied for credit card consumption. Reserve funds, and Ping An Bank needs to access consumption vouchers to ensure that customers use funds for specified purposes. Customers can promptly upload relevant invoice vouchers within the specified time in accordance with Ping An Bank's requirements.

Log in to the "Ping An Pocket Bank" APP, enter the credit card transaction data upload interface, select "Invoice" as the business type, and then upload the invoice photo. Of course, customers can also upload their consumption vouchers to the email address provided by Ping An Bank, and note their name + card number. Ping An Credit Card needs to provide invoices for consumption. If you need to consult Ping An Bank's business, you can click the link below and select "My" in the lower right corner - Dedicated customer service or follow Ping An Bank’s WeChat public account (pingan_bank) for consultation.

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Warm reminder: The above explanation is for reference only. Please note that if Ping An Bank does not receive the request from the customer within the specified period, If you upload invoice credentials, Ping An Bank is likely to derate the card or restrict transactions.

Response time: 2021-12-31. For the latest business changes, please refer to the official website of Ping An Bank.