What if CCB's credit card is frozen and customer service says it can't be unfrozen?

If CCB's credit card is frozen and the customer service says it cannot be unfrozen, it means that your credit card has been seriously overdue. What you can do now is to pay off all the credit card debts, and then call the customer service hotline to try to unfreeze them. The success of thawing depends on your overdue situation. Usually, the probability of thawing after being frozen is very low.

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