Enterprise: Consumers are resistant
“The state requires the implementation of a real-name system for express delivery, and we will implement it with all our strength.” An express company CEO told reporters, “In personal delivery, sometimes it is not allowed to do so. When they show their ID cards, they will encounter resistance.”
The person in charge of the southwest region of Zhiji Delivery told reporters that because its business focuses on corporate customers, the regulations will not have a big impact on its business, but on its personal business. It is more difficult to implement because "many individual customers are unwilling to cooperate."
"Even if I show my ID card when sending express delivery, how can I prove that I showed my ID card? Do I still have to ask the courier to take pictures with his mobile phone?" Some consumers raised such questions.
Zhang Jing, a brother of STO Express, told reporters: "Many senders are unwilling to leave their real names on the express delivery form, and usually make up a random name. Similar to 'Qiao Feng', 'Huang Rong' often See you. We can’t ask too detailed questions. If we ask too much, people may not leave me.”
Citizen: Will the real-name express delivery cause information leakage?
Many citizens, while agreeing with the real-name system for express delivery, also expressed their concerns. Mr. Huang, a citizen of Chengdu, said that he always uses the pseudonym "Wang Gang" when sending express delivery, and his mobile phone has received calls looking for "Wang Gang" several times. This shows that sending express delivery may indeed reveal personal privacy. If real-name registration is required for receiving and sending items, it will inevitably be If more personal privacy is leaked, if your name, phone number or even home address is real-named in the future, who will bear the risk if criminals use it to steal credit cards or use fake identities to commit crimes.
People in the express delivery industry also proposed that government regulatory authorities should implement a real-name system for couriers to standardize and guide the professional standards of couriers, thereby preventing couriers from leaking personal information. There are still many models that can be used for reference, but to truly implement them, active cooperation from all aspects is needed. The sender's name, ID number, address and other information collected by the courier will all be uploaded to the public security management information system. The public security agency will conduct in-depth research and judgment on the information collected and uploaded by the system. If clues to suspicious situations are found, they can be investigated in a timely manner to effectively prevent, Combat illegal and criminal activities. Viewpoint: Foreign countries rely on integrity systems to solve express delivery contraband
“The real-name system for express delivery is of little significance in cleaning up and rectifying dangerous and explosive goods. It is similar to the situation where the real-name system for mobile phone numbers cannot solve telecommunications fraud. After the express company implements real-name registration, , the effect is very limited.” Express delivery expert Zhao Xiaomin believes that not only that, the real-name system has a direct impact on express delivery timeliness, price, complaint rate, etc.
“Requirements such as real-name registration and X-ray machine security inspections have put great pressure on the equipment and manpower of express delivery companies, especially private express delivery. Increased investment in equipment and increased labor costs will inevitably lead to an increase in express delivery prices. , will eventually be passed on to consumers."
"If you ask the courier to identify which is a dangerous product, he may not recognize it, such as heroin. The courier does not have professional skills. "Express delivery. Xu Yong, chief consultant of the Consulting Network, believes that after the implementation of the real-name system for express delivery, we will encounter a series of problems such as consumers not cooperating, express delivery companies being inactive, and express delivery timeliness deteriorating.
“A social credit system should be established to solve the problem of real-name system.” Xu Yong said that European and American countries have not implemented real-name system for express delivery, but they have a complete social credit system. Once consumers and couriers are found to have If enterprises engage in fraud in transactions, their economic activities will be greatly affected. "Currently, the Fengwang company established by Three Links and One Da is specifically aimed at the upstream and downstream industries related to the express delivery industry and express delivery credit management. Once any dishonest behavior is discovered, these express delivery companies will blacklist them. Serve again.”
In recent years, the express delivery industry has repeatedly become a tool for some unscrupulous individuals to make profits, commit crimes, and retaliate against society. The recent express delivery explosion in Yulin, Guangxi, although it was a counterfeit express delivery, one detail was that the suspect easily delivered dangerous goods in the name of express delivery, but no one was alert and stopped, which led to the tragedy. If "preventing criminals from using delivery channels to commit illegal and criminal activities" is generally recognized, the "real-name system for express delivery" is to set up a firewall for all unsafe express delivery cases, so that toxic and harmful dangerous express delivery can be blocked at the first level.
Of course, due to the frequent cases of reselling and stealing citizens’ information, many people are unwilling to provide their real names, which has become a constraint on the real-name system for express delivery.
In fact, whether it is a real-name system for express delivery or preventing information leakage, they are two important aspects of public security. We must combine them instead of treating them as either/or or in opposition. The "real-name system for express delivery" focuses on the connection of various managements, increasing the publicity of laws and regulations, strengthening legal supervision, and standardizing the development of the express delivery industry. Whether it is "opening inspection" or "strictly preventing information leakage", it requires strong support from the legal and technical levels.
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