Cardholders can report the loss in writing at any outlet in the city where the original card issuing bank is located with their valid ID and payment password. After reporting the loss of the debit card, the cardholder can go to the original loss reporting outlet to replace the card or cancel the account with the loss report application receipt and valid ID. The number will change after reporting the loss. The number does not change after the credit card is reported lost. The handling fee for reporting the loss of a debit card is 10 yuan, which is charged when reporting the loss in writing, and the replacement fee is 5-10 yuan (charges vary by bank).

1) The regulations of each bank are similar. Generally speaking, it takes 7 days to report a loss verbally or in writing. The official loss report in writing shall prevail. After the loss is officially reported in writing, the verbal loss report will automatically expire. If there is no written loss report, the account that has been frozen after the validity period will be automatically released, and you can continue to report the loss verbally. If it is an ordinary debit card, it can be processed immediately (the next day) after the written loss report expires. The account will be automatically transferred to the new card, the new card will have a new account, and you can continue to use it immediately after entering a new password. The fee for reporting loss is 10 yuan each time, and the cost of replacing a card is 5 yuan each time. (If you want to continue using your previous account, ask your bank.)

2) To report a loss on behalf of another person, you need to get the original ID cards of both parties.

3) After applying for a new card, the old card will be automatically canceled, so don’t worry.