1. Telephone inquiry: directly use the reserved mobile phone number to call the customer service number of the card issuing bank. After entering the ID card information and querying the password to verify the identity, you can transfer to manual service and consult the customer service for the address. You can also Modify the address.

2. Online banking inquiry: Log in to the official credit card website or mobile banking, enter the personal center, and click on the receiving address in the personal information column to view it. This receiving address is the credit card billing address. The same is true for you Modifications are also possible.

3. Counter inquiry: Bring your valid ID card and credit card and go directly to the branch counter to ask a teller for help.

What are the credit card bill inquiries?

1. Minimum repayment amount. The minimum repayment amount is 10% of the current payment amount, and the current payment amount is the latest payment 10 within the cycle. Although the credit card has an interest-free period for repayment, the minimum repayment is not based on 10% of the outstanding amount, but is repaid according to the "minimum repayment amount", and as a result, recurring interest is charged.

Once you repay according to the minimum repayment amount, the "revolving credit" of the credit card is used. The bank will charge interest on all outstanding debts from the recording date, and you will not be able to enjoy the interest-free repayment discount in the current period. , the daily interest rate is 0.05%, and the compound interest is converted into an annual interest rate of up to 18%!

2. There is also a "cash advance limit" item on the statement, which is authorized by the bank to withdraw cash from the ATM machine. The limit is usually 50% of the credit limit. Credit card cash withdrawals are subject to a handling fee. Although some banks (such as Ping An Bank) have begun to waive this fee, starting from the day of withdrawal, customers need to pay 50,000 per day. Interest.

3. The date of the credit card. There are four dates to distinguish when using a credit card: transaction date, bank statement date, billing date, and payment due date.

Transaction date: refers to the date when the customer actually swipes the card for consumption, cash withdrawal or transfer.

Billing date: refers to the date when the bank "calculates the general ledger" of credit card transactions each month.

Repayment due date: You must repay before this date. If you exceed this period, interest and other related fees will be charged on the amount owed in the current period.

What are the methods for credit card inquiries?

1. Go to a bank branch to inquire. Going to the branch to inquire is time-consuming and laborious, and everyone has to go through the process of queuing.

2. Online inquiry. You can feel comfortable without leaving home, and you can also see the billing information of multiple credit cards through Ping An Account.

3. Mobile phone inquiry. This is the latest way to check credit card statements, available anytime and anywhere.

What is the role of credit card bill inquiry?

1. If there is a discrepancy in the bank reconciliation, you can compare the bill content with the saved card consumption receipt. But the premise is that you keep the receipts you get every time you use your credit card to make a purchase. If it is not saved and the cardholder does clearly remember where he has used his card to make purchases, and after investigation and confirmation, it is confirmed that the credit card account number and password were stolen, or the bank made a mistake and made a wrong account, then the cardholder does not need to bear the responsibility. responsibility.

2. If a merchant illegally charges a handling fee for swiping your card in another place, you can complain to China UnionPay based on the credit card bill inquiry results.

3. Nowadays, when you swipe your card at an ATM machine, you may encounter some traps, such as password stealing devices installed by criminals on the ATM machine. Under normal circumstances, bank ATM machines will also make errors such as card swallowing. , in order to avoid losses due to these objective reasons, cardholders should conduct credit card bill inquiries in a timely manner.

4. If you swallow money due to malfunction when using the POS machine in a store, supermarket or hotel, you can compare the receipt and credit card statement as evidence, agree on your rights and interests with the merchant or bank, and complain to UnionPay.

5. Some cardholders blindly swipe their cards for consumption and are unable to repay the money, which has a great impact on their credit. The bank will impose corresponding penalties based on their credit records, such as being included in a blacklist. Provide them with credit card processing services, do not allow them to get loans, etc., and once their credit records are stained, all banks across the country will take the same measures against them.