How to replace a damaged credit card

Online banking and mobile banking.

1. According to the Query Finance website, online banking procedures: log in to personal online banking, find the credit card, card manager, loss report, card replacement, damaged card replacement service, and then submit a card replacement application according to the operation requirements.

2. Mobile application: Log in to mobile banking, select credit card, credit card management, damaged card replacement, and then perform related card replacement operations.

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