1. The version of the personal banking APP is below 7.. If your reserved mobile phone number is no longer in use or has not been reserved in our bank and registered in our bank, you can modify the reserved mobile phone number through the function of "Forgot password → Change verified mobile phone number" in the process of modification, you need to verify the ID number, face (if the face fails to verify the account payment password) and the mobile phone number registered by your real name.
2. The Palm Banking APP is version 7. or above. You can also modify it by entering my real-name mobile phone number and SMS verification code through "My → Security Center → Mobile Phone Number Management → Bank Reserved Mobile Phone Number → Modify" in the lower right corner of the Palm Banking page.
Tips:
1. The supplementary card of debit card cannot modify the reserved mobile phone number different from the main card.
2. in order to implement the regulatory requirements and prevent telecom fraud, please consult the handling outlets for specific business handling.
You can modify the reserved mobile phone number of the credit card in the following ways:
1. Personal Banking: Please log in to Personal Banking APP, click "Home → Credit Card → Card Manager → Personal Information" and modify the reserved mobile phone number through the "Mobile Phone Number" menu.
2. customer service hotline: please call our credit card customer service hotline 46695599 to transfer the manual service application to modify the reserved mobile phone number.
3. Counter: Please ask the cardholder to bring his/her valid ID card and credit card to any branch of ABC to apply for amendment.
(Answer time: May 11, 222. In case of business changes, please refer to the actual situation. )