If the credit card cannot be used due to damage, damage, blurred signature and magnetic degaussing, the cardholder can apply for a new card, which will be sent to the billing address within 2 working days. The new card number and password remain unchanged; if you exchange it for a new card from the bank, a certain amount of working fee will be charged, which is about 20 to 50 yuan, depending on the bank.

1) Card replacement fee: chip card ￥30 yuan/card. The fee will be included in the next bill.

2) The new card will be sent within 2 working days and will arrive in about a week. The new card has the same number as the old card and needs to be reactivated before it can be used. There is no need to reset the query password and transaction password. There will be a text message notification when the card is sent.

3) The old card needs to be cut off, otherwise the risk will be borne by you. Extended information

If the cardholder's credit card can no longer be used due to degaussing of the magnetic stripe, he or she can call the credit card center's 24-hour customer service hotline to apply for a new card.

If you have a chip card and there is still an offline balance in the card, please take your card to a bank counter or bank withdrawal machine to perform balance transfer or withdrawal operations.

If the cardholder is overseas, he can call the bank’s overseas 24-hour service hotline to apply for an emergency replacement card. The bank will immediately contact the foreign card issuer to apply for an emergency replacement card for you and issue you a new card at the same time.

When applying for an emergency replacement card, you need to confirm that you can stay in the same place for more than 48 hours so that the foreign card issuer can contact you in time and send the card. Emergency replacement cards are only available to the cardholder himself. , you need to present a valid ID when signing for the card.

It should be reminded that after receiving a new card, the damaged card must be destroyed to avoid confusion and the risk of personal information being stolen. Credit card replacement generally requires payment of a certain card replacement fee. If the card is replaced overseas, an emergency service fee is also required. The specific amount is subject to the regulations of the card-issuing bank.

In order to avoid credit card degaussing, cardholders are advised not to put the card together with magnets or magnetic objects, especially those with strong magnetic fields such as mobile phones, computers, TVs, microwave ovens, radios, refrigerators, etc. electronic products.

Baidu Encyclopedia-Bank Card

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