In the case of CMB smart card or credit card, the reserved mobile phone number can be modified as follows:

1. Mobile phone number of smart card (M2): it can be modified through the professional version (ukey) and the counter, and mobile banking can also try to operate. The specific methods are as follows:

(1) Log in to the professional version of UK: If you have applied for the online banking professional version (excellent Key) at the counter, you can log in to the professional version, click Settings → Personal Information → Modify the mobile phone number in the upper right corner, and the modification will take effect in real time;

(2) outlets: I need to enter the verification code of the new mobile phone when I bring my valid ID card for opening an account and my new mobile phone to the outlets; Minors can be entrusted by guardians, who handle related business instead of minors, and need to produce valid identity documents and proof of guardianship;

(3)VTM (visual counter): I am over 16 years old and have an ID card, and I have a valid ID card (I need to enter the verification code on my new phone);

(4) mobile banking: when you and others reserve the same mobile phone number in China Merchants Bank and meet the maintenance conditions, you can modify it in mobile banking. Entering "My → Basic Information Page → Reserved Information Management → Personal Mobile Number" requires system review.

Tips: When modifying the mobile phone number at the counter of Chengdu Merchants Bank, you need to send a verification message to the operator to verify the real-name authentication of the mobile phone number. If the mobile phone number is opened for relatives, you must verify the kinship through marriage certificate and household registration book. ?

2. The mobile phone number reserved for credit card can be handled through the following three channels:

(1) Customer service hotline: You can modify the mobile phone number of credit card through customer service: you can dial the credit card hotline and enter the manual service according to the voice prompts.

Tips: The amendment will take effect before 24: the next day.

(2) Pocket Life: To inquire and modify the reserved mobile phone number of the credit card through the Pocket Life APP, please click My Profile to manage the mobile phone/email address of the credit card.

Tips: If you need to modify the mobile phone number bound to the Pocket Life synchronously, click "One-button synchronization" under "Synchronize login mobile phone number function" after modifying the mobile phone number.

(3) professional edition: after you log in to the professional edition, click modify the credit card customer management information. You can query and modify the mobile phone number, and the modification will take effect immediately.

Tips:

1. The professional version only displays some mobile phone numbers; ?

2. If you haven't applied for the professional version, you can call the credit card hotline to modify it manually or modify it through the Pocket Life APP; ?

3. The professional edition doesn't support MAC system at present, so Apple computer can't log in to the professional edition.

(Response time: September 13th, 221, please refer to China Merchants Bank official website for the latest business changes)

Tips: If you have any questions, please feel free to contact China Merchants Bank APP@ your intimate customer service ~