Credit card refund details can be queried in the following ways (the refund details are negative amounts): 1. For online banking inquiry, log in to Online Banking Popular Edition/Professional Edition, and click Account Management-Bill Inquiry or Bill Inquiry. Please click/cmbbank _ genshell/ui/genshellpc/login/login.aspx: log in to online banking. 2. Self-service voice inquiry: Call the credit card customer service hotline to verify your identity, press 1, and then press 5 to enter the "Details of Bills and Transactions in the Last Year". Or press 1 and then press 3 to enter "Unbilled".
1. If the transaction date of return and fee reduction is before the bill date: the returned money will be calculated as repayment according to a certain proportion, please refer to the inquired "Repayment Amount in Current Period". 2. If the transaction date of refund and fee reduction is later than the bill date: the refund does not count as repayment to offset the current bill, you still need to repay according to the original bill amount of the current period. (If the refund is transferred to a credit card, the available amount will increase relatively. )