15 working days. According to the inquiry of CITIC Bank WeChat official account, the credit card points of CITIC Bank can be exchanged for physical gifts, which can generally arrive by mail within 15 working days. In special circumstances, for example, if the mailing address is in a remote area or coincides with a holiday, the delivery time limit may be extended, so it is necessary to keep the phone open for the delivery personnel to contact. If it is not delivered within the time limit, you can contact telephone customer service for details.