If Ping An Bank loses its credit card, you can choose the following channels to report the loss to ensure the safety of funds:
1. Log in to Ping An Credit Card Online Banking, select "Card Management" in "Account Management", and select the lost card number to report the loss directly.
2. Call Ping An Bank's 24-hour customer service hotline 95511, press the No.2 key to enter the credit card service, enter "6" according to the voice prompt, and go directly to "manual service" to report the loss.