The credit card business has expanded rapidly. While it is convenient for consumers, the service is not satisfactory, and various credit card problems are constantly exposed. If you encounter poor bank service attitude, arbitrary credit card charges, violent credit card collections, etc. when using your credit card, you can call the relevant department to complain. So, what is the phone number for credit card complaints? Let’s find out together below.

1. Bank internal complaint hotline. The credit card departments of major banks have complaint hotlines. If you encounter various disputes during the use of credit cards, it is best to call the credit card phone number of each bank directly and get through the manual. After service, report the situation to customer service. This is also the most direct way to complain. Attached are the phone numbers of 13 banks: Bank of China - 95566; Industrial and Commercial Bank of China - 95588; China Construction Bank - 95533; Agricultural Bank of China - 95599; China Merchants Bank - 95555; Bank of Communications - 95559; CITIC Bank - 95558; Minsheng Bank - 95568; Industrial Bank - 95568; Shanghai Pudong Development Bank - 95528; Guangfa Bank - 95508; China Everbright Bank - 95595; Hua Xia Bank - 95577; Shenzhen Development Bank - 95501

2. 12363 12363 is the complaint hotline of the People's Bank of China. The purpose of establishing this phone number is to better protect the legitimate rights and interests of financial consumers. Generally, for complaints about cross-market and cross-bank financial products and services, the People's Bank of China It will be accepted. The credit card is managed by Bank of China, so you can also call this number for this purpose.

3. The China Banking Regulatory Commission shall supervise and manage the credit card business of commercial banks in accordance with the law. If you are not satisfied with the bank's method of handling complaints, or the bank does not provide a final reply within the agreed time after receiving the complaint, you may Seek assistance from the Banking Regulatory Commission. The CBRC does not accept oral or anonymous complaints, and petitions must be made in writing. The above is a collection of credit card complaint phone numbers. You can select some or submit them all. If you encounter a credit card dispute, remember to keep the evidence and safeguard your rights and interests.