The China Banking and Insurance Regulatory Commission has recently made adjustments to the credit card overdue policy. The new policy stipulates that when a credit card is overdue, banks should issue a collection notice to the customer within 15 days after the overdue date, instead of the previous 5 days. In addition, when collecting money from customers, banks should also be careful not to infringe on the legitimate rights and interests of customers in any way, including but not limited to harassment, intimidation and other behaviors.

This policy adjustment is introduced to protect the legitimate rights and interests of credit card customers while reducing the negative impact of overdue customers. For banks, it is also conducive to standardizing overdue collection behaviors and establishing a more fair and reasonable credit card market order.

However, there are still some controversies surrounding this policy. On the one hand, for banks, the five-day collection time is relatively short and is more conducive to the bank's recovery of overdue amounts, while the 15-day collection time may increase the bank's risks. On the other hand, some consumers believe that banks should give more grace periods before issuing collection notices so that customers have more time to repay.

In general, this policy adjustment by the China Banking and Insurance Regulatory Commission will not only help protect the legitimate rights and interests of customers, but also help standardize the order of the credit card market. However, the policy itself still has some controversies and needs to be continuously improved and adjusted in practice.