Citibank 24-hour service hotline
Please call:
400-82 1- 1880 (Citibank credit card customers)
800-830- 1880 (Citibank personal banking and commercial customers)
Overseas, please call:
(+86)-(2 1)-3896-9500 (Citibank credit card customers)
(+86)-(20)-3880- 1267 (Citibank personal banking and commercial customers)
Citibank Customer Service Telephone Manual Service
1. Step 1, call the 24-hour customer service hotline of Citibank Credit Card, 40082 1 1880, but if you are a user in Chinese mainland, you need to call, 862 1-38969500.
2. After the call is connected, you need to choose Mandarin service, and then enter your account information according to the prompts. After input, the system will appear a series of voice service navigation, and you can choose manual service.
3. If you think the first method is troublesome, you can also call the customer service hotline and directly choose the business of reporting the loss of credit cards, and then ask the operator to help you transfer to manual service, which will be quick.
Main functions of Citibank customer service telephone
1. Check the application progress and know the credit card approval progress in time.
2. Activation and password service, including setting and changing telephone banking password, transaction/cash withdrawal password and safe and free card use.
3. Product-related services, including credit card cash advance function, installment payment application, inquiry and exchange of Citi points and Citi gifts, etc.
4. Account information inquiry, which provides credit limit information, transaction details and bill inquiry, so that you can check your credit card usage anytime and anywhere.
5. Inquiries about other information, including credit card products, repayment methods, recent offers and other information.
6. Report the loss and replace the card, make complaints and suggestions, and handle your special needs in time, so that you can use the card without worry.
Citibank Branch's outlets, business hours and contact telephone numbers