1. At present, our outlets do not support changing credit cards. If you need to reissue a new card after reporting the loss, you can apply through Ping An Pocket Bank APP- Credit Card-More-Card Management-One-click Card Replacement-Loss Reporting Card Replacement.

2. After the Ping An Credit Card is replenished, the new card will be sent within 2 working days, and it will generally arrive within 2 to 4 days after the card is sent (remote areas 1 week or so). You can log in to Ping An Pocket Bank APP- Credit Card-More-Card Handling Service-Card Handling Progress to check the card delivery.

If you have any questions, you can click on the link below to select the online customer service icon in the upper right corner of the homepage-credit card or follow the official account of Ping An Bank credit card WeChat (paxyk955 1 1) for consultation.

/branch/mkt/bank online/dist/online bankless . html #

Response time: September 28th, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.

[I know Ping An Bank] Want to know more? Come and watch I Know Ping An Bank ~

/paim/iknow/index.html