Debit card payment order number query: After logging in to mobile banking, click "My" - "All", and click "Electronic Reply" - "Electronic Reply Query" in "Assistant" Inquired. Select "Online Payment" or "Direct Payment" as the transaction type, select a time period, and click on a specific transaction to view the payment order number. For other order numbers, you can log in to mobile banking and click on the upper right corner of mobile banking - Messages - My Customer Service Online Consultation.

Credit card payment order number query: Log in to mobile banking with a credit card, select "Enter the main menu" - Online payment - select "Transaction query" to query the order number of the online transaction. For other order numbers, you can follow the official WeChat account of China Merchants Bank Credit Card "China Merchants Bank Credit Card" and enter to bind the card for consultation.

(Response time: June 17, 2019. For the latest business changes, please refer to the official website of China Merchants Bank.)