1. If your credit card is accidentally lost or stolen, please call the global customer service hotline of China Everbright Bank at once: 47-888-888 to handle the report of the loss
After you find that your credit card is accidentally lost or stolen, please call the 7X24 service hotline of China Everbright Bank at the first time: 47-888-888 or 41-. Your loss reporting business will take effect as soon as it is confirmed by China Everbright Bank. The loss reporting fee is RMB 5 yuan. China Everbright Bank will reissue a new card for you and send it to you after the loss report takes effect.
2. apply for credit card loss protection to compensate for losses
if you have more deposits in your credit card, I suggest you apply for credit card loss protection to compensate for losses. Lost card protection means that if the cardholder applies to the bank for reporting the loss at the first time after the credit card customer loses his credit card, the bank will compensate the cardholder for the loss caused by the stolen credit card within a certain period of time before reporting the loss.
48 hours before the loss of the credit card guarantee of China Everbright Bank, the maximum compensation for the gold card is 1, yuan, and the maximum compensation for the ordinary card is 5, yuan. However, if your credit card has a password, it's a pity that you can't enjoy this service. Please consult the bank clearly when applying for compensation. The bank's customer service hotline is 47-888-888. All the economic losses caused by the use of your credit card after the loss report takes effect will be borne by China Everbright Bank
The above is the answer provided by My Love Card Xiaobian. For more questions about credit cards, please visit my love card website.