Why does the popular version of China Merchants Bank Credit Card Personal Banking show that I "failed to log in, and there is no relevant record"? Urgent for an answer, thank you.

Hello, if you are using a 18-digit ID card with letters, please enter it in capital letters. Or when entering the ID number, remove the "year" in the 18 digit ID number and try the last one with the 15 digit ID number.

There is no relevant record, because the ID number is wrong or the card type is wrong. Please check the ID number first. If there is no problem with the ID number, please try to switch card types.

If you have any questions, please log on to online customer service /cmu/icslogin.aspx? from = B& amp； Logincmu=0 for consultation, and we will serve you wholeheartedly! Thank you for your concern and support for China Merchants Bank!

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